How to Enable Spam Auto-Filtering?

1. Access "CityU Email Services" by typing http://email.cityu.edu.hk in browser.

    

2. Choose (Staff, Student, Alumni or Friends) column according to your role. And click "Account Management".

   

    

3. Select "Set up Junk Mail Filters"

   

    

4. Key in "EID" and "Password".

    

5. Click "Enter" button.

   

    

6. Click "Add Filters" button.

   

    

7. Click "Enable Spam Auto-Filtering" button.

   

    

8. Select a Spam Threshold from the range of "5" to"9".

   

    

9. Level "8" is recommended.

   

    

10. Click "Save and Return".

    

     

11. Successful filter is shown.

    

     

References:

• What does the Spam Auto-filtering do?
• User Guide: Set up Junk Mail Filter?

Return to University In-house Email Service FAQ page

IT.ServiceDesk@cityu.edu.hk