MS3322 - Quality Management
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Offering Academic Unit | Department of Decision Analytics and Operations | Credit Units | 3 | Course Duration | One Semester | Equivalent Course(s) | | Course Offering Term*: | Semester A 2024/25, Semester B 2024/25
Semester A 2025/26 (Tentative), Semester B 2025/26 (Tentative) |
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| * The offering term is subject to change without prior notice |
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Course Aims
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This course aims to :
- provide a comprehensive understanding of quality management for service and manufacturing industry
- expose students to the key trends and quality issues of the service and manufacturing industry?
- provide students with the requisite quality knowledge and the corresponding management skills to pursue a career mainly in the service industry such as in banks, retail chains, restaurants, food and beverage operations, casinos, theme venues, and entertainment centres.
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Assessment (Indicative only, please check the detailed course information)
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Continuous Assessment: 50% |
Examination: 50% |
Examination Duration: 2 hours |
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Detailed Course Information
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MS3322.pdf
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