CityU's central Web servers (www.ncm2.xyz, www6.cityu.edu.hk and www7.cityu.edu.hk) are mainly used for publishing university Web pages for departments, but they also allow university Web authors to develop Web applications that require the use of Common Gateway Interface (CGI) and MS SQL ...

The PBX (Public Branch Exchange) phone system that we are currently using is over 18 years old and has already reached its end-of-life cycle. There is a great potential risk of system breakdown due to hardware failure which may impact the majority of the university community. It is therefore ...

Central web hosting service was set up to provide a consolidated, fully monitored and managed environment for hosting departmental web sites and project web sites. Two standard platforms are provided for web hosting, one for Unix/Solaris (www.ncm2.xyz) and the other for Microsoft Windows Server ...

In the world of computers, data loss can happen in many unpredictable ways, such as sudden physical failure of the storage media, unknown virus attacks even with anti-virus software installed, application software bugs and performance problems, human errors and many more. While there might be ...

As we have announced before, the Computing Services Centre (CSC) has a plan for the provision of Microsoft (MS) Exchange server as an alternative and supported email system for the university. The MS Exchange System is more than an Email system. It is an enhanced, integrated and unified messaging ...

This article addresses the measures that the Computing Services Centre (CSC) plans to take to enhance the network infrastructure such that the Internet will remain accessible to users when all the IT services provided from inside the Main Computer Room (MCR) in the Main Campus become unavailable ...

Internet Protocol version 4 (IPv4) is the first and dominant standard network layer protocol in use by computers and electronic devices to exchange data over the Internet. IPv4 uses 32-bit addresses (e.g. 144.214.32.4 in dot-decimal notation), which limits the number of unique addresses to 4.3 ...

You may have experience in receiving email that looks like being sent from the "support", "service", "network/email/web administrator"... etc. of the University, and you were asked to provide your account password by either replying to the email, or clicking a link in the email to access a web page ...

A pilot scheme, the Long Term Notebook Computer Loan Scheme (LLS) for students, was considered by the Committee on Information Services and Technology (CIST) at its meeting on 7 April 2008. The LLS was later approved by the Senate on May 20 2008. It is a mobile support scheme in which the University ...

The Computer Room in the Computing Services Centre (CSC) is the core location where most of the critical IT equipments are resided. The room, built and designed over 20 years ago together with the whole campus, its space was believed to be more than enough when it was first enacted. However, with ...