Contact Information
Service Portal (ServiceNow)
for Staff, Students
The Service Portal is an unified online IT support system powered by ServiceNow. It can help staff and students with their IT needs in four aspects:
| SERVICE REQUEST | When something new or change is required |
|---|---|
| PROBLEM REPORTING | When something is broken or not working as expected |
| QUICK LINKS | Quick links to commonly used services |
| KNOWLEDGE BASE | When looking for information, search for articles, tips & tricks |
Support & Contact
For enquiries and assistance, please contact the CSC Service Desk or Help Desk of the Facilities Management Office (FMO) at fmwork@cityu.edu.hk or 3442 8833.